Traditionally, in the English summer months, the words ‘Yorkshire v Sussex’ would conjure up not just epic, entertaining cricket matches but ones in which two almost opposing cultures battled it out for supremacy. Dour Yorkshire professionalism that asked and gave no quarter would take on the cream and epitome of southern England’s dilettante amateurs – [...]
The opening day problems at Heathrow's Terminal 5 (T5) were largely down to a lack of staff familiarisation with new facilities and processes, rather than technology issues - according to British Airways’ CEO, Willie Walsh. Walsh has made it clear that building work delays caused the airline to compromise its staff familiarisation programme. Walsh, who, [...]
Recently, a client asked me ‘in your experience, for how long do press releases float around the papers and websites?’ Comment: The short answer is that, usually, a story does the rounds on news wires and news sites for about a fortnight. After that, of course, it becomes part of those sites - so [...]
