The next time you damage your car and are tempted to complain about the cost of its repair, spare a thought for members of a luxury sports car club in Japan. Sky News reported recently that one of the club’s outings ended in one of the most expensive pile-ups in history. Eight Ferraris, three [...]
Putting waste in a skip is an accepted strategy – especially if that waste is being generated regularly as a business by-product. However, as at least one organisation has been discovering, having a skip on your premises can attract fly tippers. Not only does that mean that you have to pay for disposing [...]
Pendley Manor Spa and Conference Centre, in Tring, Hertfordshire – an excellent and highly recommended venue that I’ve visited many times, both as a delegate and as a trainer – has just published the following special offer for weddings there: ‘For every ten guests booked on our Opal Package, one guest goes free!’ Comment: [...]
Here’s a bizarre but heart-warming story for the summer holiday ‘silly season’. Glenn Currie, managing director of the specialist collections, clearance and recycling company, Waste King, explained: “One of our customers was moving to the USA and so had to get rid of her pet Giant African Land Snail. We were [...]
Bob Little Press & PR client Waste King (http://www.wasteking.co.uk) - the specialist collections, clearance and recycling company which, earlier this year, received a Green Apple Award as one of Britain’s ‘greenest companies’ - has teamed up with the British Heart Foundation (BHF) and the Salvation Army in order to help other people’s waste materials benefit [...]
According to Lucy Kellaway, a Financial Times journalist who has confessed to studying the traits of CEOs for the past 15 years, the seven most common ‘deadly sins’ of CEOs are: Being a control freak Being vain Being a ditherer Not listening Being a bully Being afraid of conflict Not being able to ‘do’ small [...]
Writing recently in the Harvard Business Review, Tony Schwartz , President and CEO of The Energy Project, asked readers to think of the last time they felt ‘triggered’ or pushed into negative emotions by someone or something. Schwartz revealed that we experience negative emotions when we feel a sense of threat or danger. The trigger [...]
The British Heart Foundation (http://www.bhf.org.uk/) is 50 years old this year (it began in 1961). This charity aims to bring about the conditions where people no longer die prematurely from heart disease. It plays a leading role in the fight against disease of the heart and circulation, so that it is no longer a major [...]
Speaking at a conference for members of Frost & Sullivan's Global community of Growth, Innovation and Leadership (GIL), held at Arsenal’s Emirates Stadium, Andrew Lamb, a Director of Appropedia (a wiki which focuses on sustainability issues – see: http://www.appropedia.org/Welcome_to_Appropedia), argued that ‘web 2.0’ has encouraged new forms of social interaction and collaboration. He added that [...]
According to a customer satisfaction survey conducted at the end of March, some 80% of executives believe their company delivers superior customer service. Interestingly, only eight per cent of their customers agree. This statistic was revealed by Murray Cox, a consultant with the customer communication consultancy CCL (http://www.customerconsulting.com). Cox was speaking at one of a [...]
