Having installed the Docebo E-Learning Platform some eight months ago, Veeam Software, theglobal information technology and software company, has seen more than 50,000 of its business partners access online learning materials related to its products. Moreover, at least 3,000 of those partners take courses each month – and, so far, over 10,000 of these learners have achieved professional certification through the learning materials provided via the Docebo Cloud-based platform.

Employing some 1,250 people around the world; based in Baar, Switzerland, but with regional offices in Paris; Columbus Ohio in the USA, and Sydney in Australia, Veeam chose the Docebo E-Learning Platform because it beat competing learning management systems (LMSs) in terms of: functionality; extensibility; cost; documentation, and market share. Having used a mix of self-hosted LMS solutions, supported by its own programmers, Veeam experienced challenges with functionality, scalability and productivity. In particular, Veeam realized that it needed a more flexible API that could be utilized from both PHP and .NET platforms.

“Veeam has moved all of its partner-targeted global content to the Docebo LMS and is in the process of internal course migration,” explained Anton Mamichev, Senior Manager of Veeam’s Global Education Services. “This project brought the unexpected benefit that we were able to identify a number of outdated and unused courses in the old LMS – so this process will improve the internal education overall. We’ve had great support from Docebo in terms of planning and implementing our future ideas.”.

Alessio Artuffo, the Chief Operating Officer in North America for Docebo, the global E-Learning Software-as-a-Service (SaaS) solutions provider, said: “In terms of functionality, we delivered everything Veeam wanted without the need for any additional development work – and Veeam was able to customize, quickly and easily, the look and feel of the LMS to meet its branding needs.

“Not only did all the system’s users around the world experience fast cloud performance – wherever they were – but we provided a fast and easy-to-use API. Furthermore, our system offers data security via a daily database backup, which gives our customers confidence that, at any time, all data is transparent and they can to manage it.

“Moreover, in terms of system documentation, we provide a detailed explanation of the API, along with a technical wiki explaining the benefits of this technology, our process and best practices,” he added.

Alessio Artuffo, of Docebo.

Reviewing the project’s value for Veeam’s partners, Peter Ruchatz, Veeam’s Chief Marketing Officer, commented: “Already, the project is proving to be highly successful.

“According to a satisfaction survey, 95% of partners who’d successfully passed our sales certification confirmed that our education helped them better understand and sell the product. The same number of partners reported that the LMS interface was good to use, while 37% reported that it was really intuitive.”

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