Global IT security company Rapid7 has chosen the Docebo Cloud-based, Software-as-a-Service (SaaS) Enterprise learning management system (LMS) to help it meet two related challenges. It needed an efficient and effective LMS to centralize all of its content in one place and deliver this to its employees – and to deliver coursework to its customers.

“We want the LMS to be able to provide content for Rapid7 customers and enable them to pursue multiple layers of certification,” explained Shane Smith, Senior Director, Global Learning & Support, at Rapid7.

“We have the same vision for our partners, which provide services and/or resell our products. We also want to be able to internationalize our content – and I believe that Docebo helps us achieve all these visions.

“Internally, Rapid7 needed to bring together a number of departments – and provide them with content efficiently,” he said. “The Docebo system enables us to do this.”

Among other things, Rapid7 chose the Docebo LMS because it’s easy to use – and Shane confirmed that this is now paying dividends in terms of high levels of system usage by Rapid7’s employees and customers.

For its external customers, the LMS delivers technical certification classes for Rapid7’s Nexpose and Metasploit products. For its employees, Rapid7 uses the LMS to deliver product knowledge related learning, security training, as well as informational awareness – which includes items relating to people strategy, along with reports of internal company meetings.

Rapid7 currently has some 600 employees, all of whom have access to the learning materials on the Docebo LMS.

Shane commented, “Like Rapid7’s employees, our customers value the ability to go to one place and always get the information they need. The Extended Enterprise nature of the LMS provides us with a highly effective – and cost-effective – way of delivering our online courses and our certification classes.”

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