Docebo, makers of the Cloud SaaS-based e-learning solutions platform, has published a whitepaper on Extended Enterprise (EE) learning. EE learning is any training, knowledge, certification or performance support provided to your non-employees – such as channel distribution partners, resellers, dealers, franchises, members, customers and end-users of your products and services.
Entitled ‘Win your Competitive Race with Extended Enterprise Learning’, the new Docebo whitepaper has been written by John Leh, CEO and Lead Analyst at Talented Learning, LLC – a news, research and consulting firm specializing in extended enterprise learning technology.
John argues that ‘the evolution of cloud computing, mobile devices and social media changed the learning and development market in ways that no one could have predicted’ and goes on to say that EE learning is facilitated by a learning management system (LMS) to keep track of all your users, content and the relationship between the two.
“The new cloud LMSs leverage the advances in technology to finally facilitate easy engagement with global extended audiences at a fractional price point to traditional LMSs,” writes John. “With these hurdles removed organizations are focusing on delivering a measurable impact to their business metrics through training and they can prove it.”
Having stated that ‘Training your corporate extended enterprise audiences is all about making money, impacting business change and winning your competitive race’, John goes on to outline EE’s tangible measurable business benefits. The whitepaper discusses some tools and technology that are needed to engage the voluntary users of the EE and it offers advice on implementing an EE approach in the reader’s organization.
The whitepaper references recent independent research into how organizations are using their LMSs and also outlines some relevant case studies.
John concludes that, unlike internal employee training, it’s easy to measure the business impact of EE learning. He believes that an EE LMS allows you to report on the training completions of your extended audience groups – allowing you to compare trained and untrained groups or individuals in metrics such as renewals, support calls or channel sales performance to determine the measurable impact.
John groups the measurable benefits of EE into: increased income, decreased costs and accelerated timelines. Before setting out the top 15 Features of an EE LMS, John explains the three things needed to operate an EE approach – a measurable business case, learning content that can be delivered in any format and an EE LMS, because this can track who has or hasn’t completed training activities, making it possible to measure the approach’s success.
To read the whitepaper, visit: https://www.docebo.com/landing/learning-management-system/extended-enterprise-whitepaper.php?PRBOB
Docebo, whose LMS is currently installed in over 28,000 installations at 800 business-to-business (B2B) clients in over 80 countries, has a long record of client projects that go beyond ‘standard training’ to reach partners, dealers and clients.
“Applying this experience to the next Docebo release will see it move the management of training activities and programs beyond previous boundaries and into the EE domain,” said Fabio Pirovano, Docebo’s CTO. “The new EE module will let our clients manage these projects, providing a virtual, dedicated environment within the main LMS for each client, branch, partner or dealer.
In the new release, users will be able to set up a customized, dedicated domain for each environment, personalize the user interface – and administrators will be able to view learning details, manage learning materials and report exclusively on users in their branch.
Alessio Artuffo, COO of Docebo North America, commented, “In today’s volatile and fragmented LMS market, Docebo helps pre-IPO, rapidly growing, SaaS businesses to define their EE strategy. That means creating value for, and with, these businesses’ Human Capital – channel, network, partners, clients, prospects, members and so on.
“In addition, we often engage with organizations that have multiple LMSs in the same company. We’re able to rationalize and normalize these legacies of inefficient and outdated procurement strategies by implementing one central solution – and then enable the new LMS to link seamlessly with these businesses’ ERP and CRM systems.”
The Docebo EE whitepaper is at: https://www.docebo.com/landing/learning-management-system/extended-enterprise-whitepaper.php?PRBOB